Customer Service or Customer Annoyance?

While dad & I were at Lowe's - worth the drive for a better selection - to get more materials for our bathroom, dad mentioned he needed a certain saw blade. "Wait right here, I think it's in Tool World right there." So I waited at the end of a busy isle, right in front of a cashier who was doing nothing. Do you think she asked if I needed help? Nope. Dad wandered around for about 15 minutes and no one offered to help him. About 5 associates walked passed and saw him looking at various items but no one bothered to say "Is there something I can help you with sir?" The days of good customer service seem to vanish like childhood innocence and leave us annoyed. Is there anyone out there who remembers us?